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PMB Services Inc
1075 Mineral Wells Ave, Paris
4.5 220 reviews
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Sherlander Lawrence ★★★★★ 2 months ago
I spoke with a very nice representative name Michelle,she helped me get things right on track...thanks so much for great customer service -
Patricia White ★★★★★ 4 months ago
I had issues setting up my auto pay. The girl Melissa tried to help but she was new and was struggling herself. She did exactly what needed to be done, got her supervisor to help. Her supervisor, Stephanie, was able to help and got me … More all fixed up. She even screen shot me a picture to show me it was right without me asking. Great team work ladies. Thank you -
Angie Burda ★★★★★ 5 months ago
Vanessa, a customer service representative, was awesome!!!Shr was knowledgeable, professional, polite and friendly.I called with several questions and she knew her stuff. All my questions were resolved and I wasn't put on hold at all. … More I wish every company hired agents like her.Oh, and did I mention that Vanessa was a real person and NOT an AI chatbot.Kudos! -
Judy Reasons ★★★★★ 7 months ago
If you communicate they will work with you.Best customer service ever.I tell anyone looking for a building this is the best place!I appreciate them so much for everything -
D Daugherty ★★★★★ 9 months ago
I recommend PMB and Shed 365. From start to finish of my purchase went smooth. Sales staff was easy to work with along with staying with in my buget and size of unit I needed. Special shout out to Westly Warren delivery driver. He stayed … More in communication every step of the way. He set up and placed my unit exactly where I wanted. Being handicapped I didn't have to do anything. -
Teresa Evans ★★★★★ a year ago
I appreciate this company so much. I must say that the staff are so sweet and very professional. They're always able to to help with whatever the situation is, I really and truly love pmb rentals and I recommend them highly and I will … More continue to deal with them for all my needs. Much love to the staff you all rock!!! -
Bryan Richards ★★★★★ a year ago
PMB is a transparent pro company. I recommend it to anyone looking for quality products.The team as a whole is awesome.Thank you.Bryan Richards -
Christie Branch ★★★★★ a year ago
Tina was very helpful during the holiday season and was able to help me with payments and options. I am very satisfied that we were able to come up with a plan that works out for me and helps me financially. Thank you so much Tina you … More are wonderful. -
Daenerys Targaryen ★★★★★ a year ago
Tina was very helpful during the holiday season and was able to help me with payments and options. I am very satisfied that we were able to come up with a plan that works out for me and helps me financially. Thank you so much Tina you … More are wonderful. -
Chanel Cox ★★★★★ a year ago
I have been so impressed with my storage shed from PMB Rentals. From order to delivery, to customer service, it has been A1 service! The customer service is my favorite! And it does matter. Customer service matters. Thank you PMB -
Robert Brown ★★★★★ a year ago
I have had my building for a few years now , and it's awesome. I got a month behind on payments due to Covid. I let them know and they have worked with me Honorably. Mrs. KIM IS AWESOME. and keeps me laughing throughout the payment … More process. 4 more payments and it's mine Yeehaw lol. Thanks guys. -
Victoria Stanfield ★★★★★ a year ago
Called to inquire about a building and the girl who i spoke with was very informative and so sweet. She was an absolute delight and I will definitely be asking for her when I decide to buy a building from there. The lady's name was … More chasity. 10 out of 10 recommend doing business with her. -
Rebekah Talbot Ulibarri ★★★★★ a year ago
We purchased a shed from PMB and they r awesome! Although, we got hacked really bad and had to start from August payment that someone redirected to California!so we r dealing with experian fraud identity we can't seem to find several … More of my PMB Rental spread sheet we r just finding several things about what and who actually took alot of money from several accounts with the time period 2017 to present! We only have a few payments left so we just got phone at Cellular one looked at and found digitalbanking account set up at Bank of America! With Json a college student in LA California who was posing as a advocacy program to help us with a very not so nice mortgage company!.. Long story short whom ever does digitalbanking on ur phones watch out for hackers! -
Rebekah Anne Talbot Ulibarri ★★★★★ a year ago
We purchased a shed from PMB and they r awesome! Although, we got hacked really bad and had to start from August payment that someone redirected to California!so we r dealing with experian fraud identity we can't seem to find several … More of my PMB Rental spread sheet we r just finding several things about what and who actually took alot of money from several accounts with the time period 2017 to present! We only have a few payments left so we just got phone at Cellular one looked at and found digitalbanking account set up at Bank of America! With Json a college student in LA California who was posing as a advocacy program to help us with a very not so nice mortgage company!.. Long story short whom ever does digitalbanking on ur phones watch out for hackers! -
Jeff Shaw ★★★★★ a year ago
So glad I got in touch with Andrew & Steve with PMB services. Andrew had previously delivered and installed 2 storage buildings on our unleveled property. He did an awesome job of setting them up where we wanted them and perfectly level. … More Later on we purchased a 16x40 repo from another company. That company did not set the 16x40 up level and failed to correct it on a second visit. Well that was enough of that, so I reached out to Andrew of PMB Services and told him about my issue. Andrew came by, saw the issues, and returned in a couple of days with his partner Steve.Andrew & Steve were exceptional!!They leveled our 16x40 in 1 hour and took the time to make sure we were happy with it before they left.(not so with the other company). Thank you so much Andrew/Steve and PMB services. We can now proceed with making our new house a home. 5 stars + Awesome Company!! Awesome people!! -
Monica Cobb ★★★★★ a year ago
PMB Rentals have been so great to us! From the start, they have always been there to assist us. Beginning with our initial purchase, to delivery/setup & they always had the answers to all of our questions. The customer service that … More they provide, with such kindness is so appreciated. Go visit PMB Rentals for all of your building needs. We cant wait to get another to add to our addition. -
Marc Reimer ★★★★★ a year ago
Kim is absolutely wonderful to work with! Time and time again, she comes thru in the clutch. If you are looking for the perfect customer care person, make sure you ask for her!! -
David King ★★★★★ 2 years ago
I've had nothing but great experiences using PMB Rentals. I recently called and spoke with Kim about a payoff quote. She was incredibly friendly and helpful, answered all of my questions, and was able to quickly and easily process … More my payment over the phone. Exemplary customer service! Thank you!! -
Alex Norden ★★★★★ 2 years ago
By far one of the best decisions I have made to come work for this employer. Stephanie is wonderful and understanding. Very patient with all my questions and never makes feel dumb for double checking on some. Ashley is a great trainer and … More also very patient and understanding. Everyone has been so great and welcoming. I had high amounts of anxiety after leave my last job and they have put those fears to rest. -
Kimberly Hill ★★★★★ 2 years ago
I have worked here for over 2 years and it has been an amazing work experience so far. Everyone is so friendly! Anytime my supervisor is unavailable, Renee is always willing to help me when I have questions. She is always patient, kind … More and extremely professional. -
Megan Crutcher ★★★★★ 2 years ago
This is one of the best places to work hands down. I absolutely love my department and all the women in it. All the girls are so welcoming, friendly, and professional! ! Stephanie and Renee are two of the most patient and thorough trainers … More they have. I’m so thankful to work with such amazing people! -
Jamie Vmott ★★★★★ 2 years ago
Of all the companies I have worked with this one was by far the best! The customer service department is phenomenal. The women are so kind and easy to work with. Highly, highly recommend. -
Rebecca Tuckerman ★★★★★ 2 years ago
Great companies to do business with. Always greeted with professionalism and kindness from the staff. Ashley @RTO was a Godsend to me today and went above and beyond to help in my situation. Thank you Ashley, you are truly valued and much … More appreciated. God bless you! -
Shawnda Jackson ★★★★★ 2 years ago
Strephanie @ PMB is the BEST! She help me out of a bad situation. And also a few other ladies there really helped me out. If you’re in need of a new shed, I definitely recommend PMB rental where the understand that tough times do exist, … More and they’re willing to work with you. -
Richard Tanner ★★★★★ 2 years ago
Best company I have ever dealt with. So professional and friendly. They make you feel like you are on the team with them. You can't get any better customer service. -
MommaBear10710 ★★★★★ 2 years ago
If you are looking for a great company with great customer service, then you don't need to look any further. PMB Rentals is the best place we found with great customer service to match it. -
Martha Buttrill ★★★★★ 2 years ago
I will be finished paying on my building soon and I am already planning a new structure. I have had the most wonderful experience with the RTO team from start to finish. They delivered exactly when they said they would and with great professionalism. … More Then when I needed help with payments, when I was going through a tough time they were very understanding and kind. -
Kami Downing ★★★★★ 2 years ago
This company has some of the friendliest staff! They are always so patient and helpful. Today I was helped by Kim and she was a pleasure to work with. -
Nalie Williams ★★★★★ 3 years ago
We have had the absolute best experience with RTO rentals. Anytime I have called for any reason I get nothing but the best customer service. Today I called and spoke with Amanda who was nothing but kind. Gave me the information I needed. … More She was very helpful. -
Melinda ★★★★★ 3 years ago
Just had the BEST customer service experience with Amanda Walls! Not only did she help with our situation and all of my 5 billion questions but the level of happiness and friendliness combined with the professionalism she showed was great!! … More I will absolutely continue to use this company and it's service for the coming years. -
Melinda Ganyard ★★★★★ 3 years ago
Just had the BEST customer service experience with Amanda Walls! Not only did she help with our situation and all of my 5 billion questions but the level of happiness and friendliness combined with the professionalism she showed was great!! … More I will absolutely continue to use this company and it's service for the coming years. -
Angela Gatchell ★★★★★ 3 years ago
Julia was amazing! She went above and beyond to assist me and found some options I would never have known about. Pleasant, cheery and goes the extra mile. Thank you PMB and Julia -
deborah Pace ★★★★★ 3 years ago
If you are looking to get a storage building this is the place to go! Melinda was great, she is very knowledgable and she really helped me alot, she went above and beyond. Her customer service was great. I would reccomend PMB to anyone. … More Thank you so much Melinda. -
Becky Trasser ★★★★★ 3 years ago
My experience with Kim in customer service was AMAZING! I had few issues with paying off the full amount due to my banking daily limits, but she was extremely patience and retuned my calls quickly to get the info to make the full payoff … More happen. THANK YOU SO MUCH KIM! -
Brenda Graham ★★★★★ 3 years ago
I want to shout to Ms. Amy and her supervisor every person that I have spoken to since I have had my contract for 2 years have been super nice. They try and help you when you are behind and I appreciate them and their great customer service. … More I wish all companies can learn customer service from PMB Rentals. thanks again -
Jennifer Warren ★★★★★ 3 years ago
So far I am very pleased with this company. They have gone above what I expected. Ms. Kim was very helpful and knowledgeable and explained things with patience. I am grateful that they actually care about their customers! -
Billy “Billy Dale” Hummel ★★★★★ 3 years ago
Got the pleasure of working with Oscar. He was set on making sure the outcome was for our best interest and that with us being a third party who wasn't involved with the initial purchase of the item they wanted to acquire. They are … More patient and VERY kind. They were 100% on our side and made everything less stressful and were very accommodating. They communicate very well and clearly. A very positive experience. Top of their class! 2nd to none in customer service! Stop searching and obtain their services. -
Kenny Vaughn ★★★★★ 3 years ago
My father bought a building from these people has some damage upon setting up. I called spoke to someone they had Kate call me. The experience I had with her was phenomenal she was so helpful and took very good care of my dad. I’d highly … More recommend this company to anyone!!! Thank you Kate for everything you did to take care of us! Kenneth… -
The Sun And Moon ★★★★★ 3 years ago
I’ve been late on payments recently with a lot going on. Got a call from them and it was a nice lady Kim! She was incredibly helpful to me and explain everything is good detail. Gave me options and different solutions. Explained thing i … More was previously confused on and very patient. She helped me feel less stressed about payments. She’s a good worker. -
Brittney Brewer ★★★★★ 3 years ago
I’m beyond impressed with the quality of customer service provided by the customer service team at PMB solutions. The manager Stephanie went above and beyond the call of duty to help my family during a current crisis we are dealing with … More from tornado damage at our home. It goes to show that they truly care about their clients and compassion and integrity are valued at this place of business. 10/10 best customer care I have ever worked with. If you are looking for a quality storage unit as well as quality customer service PMB is definitely deserving of your business! -
Christina Silvey ★★★★★ 3 years ago
Outstanding! Covid epidemic hit me hard. Lost both of my jobs and ended up few weeks behind. They understood. Now 1 payment left and hoping to get another building from them! So excited! -
kyesha McGuire ★★★★★ 3 years ago
Charlie is the best!!! She really helped me with finding the best solution for my issue. Happy customer since 2021 -
Tammy Doner ★★★★★ 3 years ago
Althea is absolutely amazing!!! She has helped me with my account on numerous occasions. She is always pleasant and really goes the extra mile to work with you. I have never had a bad experience with this company or their staff. I highly … More recommend them! -
CeCe ★★★★★ 3 years ago
Kim is awesome! She is an example of excellent customer service. As a representative, Kim showed patience, kindness, and took the time to explain to me available options. Customer service has a huge impact on rather I will do business … More with a company. I’ve spoken to Kim before and she always delivers EXCELLENT CUSTOMER SERVICE.Thank you , Kim! -
Libby Ives ★★★★★ 3 years ago
Charli with customer service was absolutely amazing this morning!! I've been out of work with Covid and there was an issue with my company's payroll as well! Spoke with Charli and she was able to help with no issues whatsoever! … More She is definitely one of the most kind people you could speak with!!Thanks for all your help!!! -
Heidi Danielson ★★★★★ 3 years ago
You absolutely cannot go wrong with this company the customer service Kim in particular is amazing! Definitely go through this company. GREAT QUALITY! -
Ronda Herrin ★★★★★ 4 years ago
A sincere thank you to Amanda for helping me overcome the mess I made with my username and password error. You definitely made this situation a lot less embarrassing. I certainly appreciate your professionalism as well and would have no … More issue referring friends and family. Again, thank you. -
Becky Pettis ★★★★★ 4 years ago
Amanda with the blonde hair gave me some of the best customer service on the phone that I’ve ever gotten. She helped me get our account straightened out even better than I thought possible. I will forever be grateful. -
Kimberley Yerkey ★★★★★ 4 years ago
Amanda was great today. Thank you so much for helping me . -
Caroline Winters ★★★★★ 4 years ago
I needed help today with getting my account right and Kim in customer service was absolutely so kind and helpful. She was incredibly professional and didn't make me feel bad for my account being past due. This is an awesome company … More to RTO with. 10/10 would recommend. -
Tammy Miller ★★★★★ 4 years ago
These people are amazing. Hats off to Ms Amanda, due to personal reasons we fell behind on payment. When we phoned to talk to them they were respectful and very helpful in working with me. These folks are A+ looking for a shed? Give … More em a call -
Karen Gross ★★★★★ 4 years ago
PMB Rentals has to be one of the most caring and understanding companies I have ever worked with. Because of my being out on medical leave and my husband's semi being down, I had to call regarding the upcoming payment. I spoke with … More Amanda, who not only has the sweetest, most reassuring voice, but was extremely understanding of our situation. She took the time to not just hear me, but listened. And then worked out a plan for us. We're so very thankful and it's so reassuring to know that there are still kind, good hearted people out there! I would definitely recommend this company! You won't be sorry! -
Bill Hattan ★★★★★ 4 years ago
I have dealt with PMB Rentals for 1 year, and every time I've had a pleasant experience with the entire staff. Amanda is amazing and has helped me through some difficult times. She was understanding and did everything in her power … More to ensure that I kept my barn. I was able to get through my issues, and actually paid my barn off early.Jessica helped me through the pay off, and was kind and considerate!Thank you PMB, although the interest rate is considerably higher; which I knew ahead of time it is worth the extra interest to be able to get my barn quicker.Thanks again to the whole staff! -
Rhonda Phillips ★★★★★ 4 years ago
When calling in to PMB Rentals today, I was very pleased with the customer service I received. I spoke with Amanda. Amanda not only went over and beyond to accommodate my need, she remained very professional and was very patient. Thank … More You Amanda for your help today. -
miguel Porras ★★★★★ 4 years ago
Huge kuddos to Amanda and Nicki working in customer service, both went above and beyond to help me out in a bit of a pickle I was in, they are the true meaning of customer assistance and companies definitely need more people like them! … More Thanks again! -
Kacy Perry ★★★★★ 4 years ago
Amanda is amazing helped me out so much , I recommend using this place for further cabins , shed and more. -
Adam Churchwell ★★★★★ 4 years ago
Customer service was great! Really helped me out a lot! They are great! Would recommend them to anyone. -
Jessica Perez ★★★★★ 4 years ago
This company helpful especially in my time of need. They helped me with payment plan during my experience with covid. Katie one of the representative helped me with all my needs. Awesome representative and company. Thank You! -
david Mott ★★★★★ 4 years ago
Customer service rep Amanda helped me a great deal today online, a real bright spot on a cloudy day! -
CARRIE RAY ★★★★★ 4 years ago
Thank you Jarry for helping me today.God bless you.You are a wonderful person. -
curtis ogletree ★★★★★ 4 years ago
I would like to thank Amanda again for all her help. I was behind in my payments due to unforeseen expenses and she help me get back on track I really appreciate it. I will recommend PMB rentals to anyone who is looking for a quality built … More shed. Again thank you Amanda for getting me back on track. -
Michael Worawongs ★★★★★ 4 years ago
Great place I highly recommend PMB Rentals. I’m on my second portable building. Helpful service, During the pandemic I had difficult time making my payments on time They worked with me I am beyond Grateful Thank You Jary and Staff. -
Brian Denson ★★★★★ 4 years ago
I and my wife fell on some hard times recently due to this COVID mess and missed some work and got a little behind on payments, but talking to Amanda today she was very helpful and understanding of the situation and made it very easy to … More get our bill straightened out and back on track! Thanks for all your help! -
Laurie Rozier ★★★★★ 5 years ago
Amanda was very professional and helped me out when I needed it most. Affordable prices and caring people. Thank you -
Robert Sanchez ★★★★★ 5 years ago
Miss Jary was very helpful when it came to situation and issue I was havingShe was really understanding and helped me out till the end one of the best representativeI ever had 10/10 -
Carol Young ★★★★★ 5 years ago
Purchased my building at the Lexington, TN location and everything went very smooth. Making payments online was great and made it easier on me. I was late several times but it wasn’t due to them. It was due to the pandemic but I made it … More and now it’s officially mine. Paid for in full. If you get in a bind they will help you out as best as they can. If I need another building, I’ll contact them. Thank you PMB. -
Emily Heitman ★★★★★ 5 years ago
I would like to thank Jary for my wonderful experience with her she has been an amazing gift today helping me out I have covid and telling me how I can except for my payment if I need to because I have covid I absolutely love this lady … More she is amazing have a great day sweetheart I hope you get a raise cuz you deserve it -
Julie Rogers ★★★★★ 5 years ago
I love my storage building! Jary was particularly helpful and assisted me tremendously. I can't thank her enough for her professionalism and efficiency!Thanks PMB. -
Lauren Rowland ★★★★★ 5 years ago
I am absolutely content with my PMB Building, from the options of color and build to the delivery. Ive had my building for over a year and they are incredibly helpful and I have always been able to get in contact with someone. -
Lol Lauren ★★★★★ 5 years ago
I am absolutely content with my PMB Building, from the options of color and build to the delivery. Ive had my building for over a year and they are incredibly helpful and I have always been able to get in contact with someone. -
Eric Wills
★★★★★
5 years ago
I was able to get the 20ft by 12ft lofted building. Great building. Due to COVID I missed 2 payments and they repossessed it. I understood because this is not what we discussed when I signed the papers. Unfortunately they did not let me … More know they were coming to get it and I had it 1/2 full of my tools, saws, drills and electrical material. I was out of town when they came picked it up so as soon as I got home and realized what had happened I went to that storage lot to load up my stuff. This was 2 days after the repossession. Everything I had in the building was gone. This location unlocks the buildings and leaves them unLocked 24/7 in an effort to re-sale the building. On the conservative side there was over $8,000. in tools and saws and material. Thier response was “Sorry about your luck”. It wiped me out. -
Samantha Jenkins ★★★★★ 5 years ago
Renee was so helpful with me paying off the balance on my account. They was actually so nice. i had been paying on that building for 3 years an finally got it squared away. Such a nice company! -
dwayne gillis
★★★★★
5 years ago
Great company to do business..always willing to help anyway they can..i would recommend this business to anyone.....Thanks Renee -
The Isaac Diaries ★★★★★ 5 years ago
Renee has been so helpful with my payments as times are tough right now and the whole company is so understanding. Best rental company and best customer service staff anyone could ever ask for. Renee is the best!! -
Chris Berry
★★★★★
5 years ago
These buildings are the best quality that you will ever find and customer service to match it as well!!Customer service is so great at working with you if you can’t make a payment on time due to hardship!!In would recommend PMB Rentals … More to anyone!!!!!! -
Cassie Broeker
★★★★★
6 years ago
They are all very good people! I want to thank Jary she is a life saver! She has made my customer experience most satisfying. -
Brandi Matthews
★★★★★
6 years ago
I had the opportunity to speak with a sweet lady named Jary.. she went above and beyond her duties as a customer service representative and as a person.. she is a huge blessing to our family in this time of our lives.Thank you again Jary!!!! … More -
Duke Hutcherson
★★★★★
6 years ago
1st I would like to say that my building is amazing, my neighbors keep commenting on the style and addition to the property, the color match and shingle match is spot on!Now, customer service, Mrs. Jary was awesome, I called with a problem … More and she was very courteous, and she is a fast problem solver!Mrs. Jary, thank you so much for everything! -
Dee D
★★★★★
6 years ago
There are not enough complimentary words to describe the excellent assistance that Jary provided me. She went the extra mile in helping me. Jary was awesome and has made my customer experience with PMB/RTO a continued pleasure. She … More is definitely an asset for the company. I am super excited to be on track of ownership of my building. Thanks Jary !!! -
Margaret Correll ★★★★★ 6 years ago
I was serviced by scary sweet lady named jary she took extra time to help me with an email an was vary understanding an patient with an I was truly happy an greatful -
Kanesha D.
★★★★★
6 years ago
Jary was very helpful. She helped me in understanding my payments and how everything works. -
A Google User
★★★★★
6 years ago
Jary was very helpful. She helped me in understanding my payments and how everything works.
-
Nishia Moss
★★★★★
6 years ago
I spoke to Jary and she answered every question I had. I didn’t have to wait until she found out the answer. She was on it!!!!! -
Dani Bunting
★★★★★
6 years ago
Best service ever! Jari was quick to offer long-term solutions and we are so grateful! -
Tracy Peak
★★★★★
6 years ago
The exceed my expectations every time I call. Superb product and most importantly amazing customer service. Jary was amazing, super helpful this morning. I rate these folks a 12 out of 10 for service!! Thank you Jary! -
Cassandra June
★★★★★
6 years ago
I received excellent customer service from Jary on Tuesday March 24th concerning my account and the options I had concerning my payments -
Candy Poole
★★★★★
6 years ago
Renee provided excellent customer service to me today. I have had some problems with this company in the earlier months of my contract, but they quickly corrected mistakes and have completely redeemed themselves. -
Yeasmin Cherry
★★★★☆
6 years ago
I just want to say thanks to Jary for providing outstanding customer service and thoroughly explaining things. I wish others in the customer service department were knowledgeable and professional as you are!! Thanks again. -
Lauren Eason
★★★★★
6 years ago
Willing to work with us on payment for second building! Erica was wonderful! -
michelle bearden
★★★★★
6 years ago
I needed help with my payment and Erica was super helpful and friendly. They are an awesome company and we love our portable building! -
Edward Cody
★★★★★
6 years ago
I like this company PMB RENTALS they will work with you erica was a great person to talk to about account issues very responsive and tries her best to help you.. if you don't pay your bill you cant be upset with nobody but you.. -
christina jenkins
★★★★★
6 years ago
We have had our Shed for almost 2 years and within that 2 years a lot of things have came our way from job changes and having a second set of twins. PMB has been nothing but helpful. A special thank you to Renee for working along side us … More , we refer this business to anyone who asks about our building!! -
Ashlee McFadden
★★★★★
6 years ago
Had an issue, spoke with Erica about it and she was super helpful and kind. Thank You! -
Claude Stansberry
★★★★★
6 years ago
Erica was helpful -
Jonny Novacek
★★★★★
6 years ago
Just got set up with auto pay with Erica D. over the phone and she was awesome. Made the process simple and we were set up and off the phone in under 5 min. Makes doing business so much better when employees know what they are doing. Thanks … More Erica!!!! -
Rhonda Holt Bouthry
★★★★★
6 years ago
I want to thank Stephanie for all of her help today. I have rented from other companies that would not have even bothered with me. Again thank you so much!!!! -
Bj Jauregui
★★★★★
6 years ago
Erica from customer service was not only very helpful but very sweet with the cutest little accent. She's a keeper. Thanks -
Sheryl Woods
★★★★★
6 years ago
I called today with several questions in reference to my acct. The Customer Service Representative name is Jary. She was very knowledgeable about the questions I'd asked and very nice. Keep up the good work!!! -
Randi Clyatt
★★★★★
6 years ago
My Husband and I have had our Unit for a little while, we love it, even though he don't hardly let me in his HE-SHED.PMB has the nicest customer service reps, like Erica, she was so nice and made me feel at ease when I called to ask … More some questions regarding our account. Thank you, Erica, for being so kind!!! -
Angie b
★★★★★
6 years ago
This company has been awsome ! Theres times ive been behind from hard times and they worked with me ! I paid my building off today so excited its mine ..Stephanie was wonderful though it all i give them 5 stars and thank you so much Stephaniefor … More all your help .!!!!!! 🙂🙂🙂🙂🙂🙂 -
Shaun Crook
★★★★★
6 years ago
Thanks to Beth, I am the proud owner of a PMB Lofted barn. Very helpful, nice, and friendly customer service! 🌟🌟🌟🌟🌟 -
Albert boakye
★★★★★
6 years ago
erica was able to help me today,excellent customer service. -
TOP LINE DISCO
★★★★★
6 years ago
Jary was very helpful with my first time payment online.Thank You!!! -
Kerry Bassett
★★★★☆
6 years ago
We did a rent to own shed after hail took out our other one. We have been very pleased with the shed along with the company in general. They have been very fast at answering emails to questions. Payments are not outrageous. Renee was … More very helpful and walked me through the site. We did not give 5 stars, because we found the web page to be tricky and not very user friendly. That is where Renee came into play she answered quickly to emails and gave good information on maneuvering through the site to find stuff. -
Tosha Toney
★★★★★
6 years ago
We love our building! Very well built and they’re beautiful! They’re really good people to work with. I spoke with Erica today and she helped me figure out my payoff amount and took me step-by-step through how to do a number of things on … More the website and the app. This company is great! -
sean o'hara
★★★★★
6 years ago
The very few times I've had to deal with Customer Support was very pleasant. They were very knowledgeable, supremely courteous, helpful and friendly! My entire experience from ordering to building pay off was easy and affordable. I … More would recommend this company to anyone and everyone! If I ever need another building... THIS is the company I'm ordering through again. Thank you PMB Rentals. -
Natalie Horrell
★★★★★
6 years ago
Jari was able to help me when I got in a tough spot. She assisted me and helped further than I thought they could. This company truly understands hard times and are willing to work with you. -
Tom Barrett
★★★★★
6 years ago
These people are wonderful! I purchased a large wooden building from them for storage and I also put my Harley Davison in there, These are very well-built. They have great prices and Erica was such a blessing! She help me through my payment … More process she was very kind and courteous she is definitely an asset to the company. I highly recommend them -
Carol Crabtree
★★★★★
6 years ago
We did a rent to own with PMB Rentals for an small storage building. They have THE BEST CUSTOMER SERVICE. They are always prompt to answer calls and always eager to help. Today, I called to do early purchase and had questions about my payoff, … More Erica took the time to explain it to me and was so nice and professional. PMB is a wonderful place to do business ... We would definitely use them in the future. -
Aranza Goss
★★★★★
6 years ago
Good customer service. She worked with me on one of my payments. -
Eddie Knott
★★★★★
6 years ago
All I can say is "WOW" I have never had customer service more superior than that provided to me by Ms. Erica. I called her today with a concern about my account and she went above and beyond to meet my needs. It doesn't stop … More there ! She was so amazingly easy to talk to, we spent more time chatting than actually talking business! LOL. GREAT, GREAT, GREAT Place to do business !!! -
william colvin
★★★★★
6 years ago
They are a great company and easy to work with. They helped us out when we needed it. -
Pam McNair
★★★★★
6 years ago
I was a little behind and called to set up a payment arrangement. I spoke with Nikki who informed me I actually had a credit and my payment was $20 lower than I thought. I have been having lots of stress over the last few days and this … More information made me see the silver lining. I am so grateful for Nikki. Love this business and my she shed. -
Dana Henry
★★★★★
6 years ago
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Thomas Baker
★★★★★
6 years ago
I recently retired and my payment date fell 10 days before my check came in so I called pmb. And I talked to Beth about my problem and she suggested a payment deferral and and changed payment date so no more late payments. THANK YOU BETH … More and Pmb what a great person and company. -
Natalie Dougherty
★★★★★
6 years ago
Jari was able to help me when I got in a tough spot. She assisted me and helped further than I thought they could. This company truly understands hard times and are willing to work with you. -
Shelley Mitchell
★★★★★
6 years ago
I have always had a great rapport with the customer service department at PMB... with that being said my building was 2 months behind and scheduled for pickup. I spoke with Erika today and she helped with my pymnt, reoccurring pymnt, and … More even suggested App’s for my future pymnts. Erika is super friendly and knowledgeable, definitely a team player. Thanks for helping and listening to my everyday life issues while still doing your job. :)) -
Jeffrey Ashley
★★★★★
6 years ago
PMB Rentals have been an absolute great company. I purchased a building at a local store and all other interactions have been with the payment center of PMB. I have spoken with Erica a few times and she is extremely knowledgeable and always … More has a pleasant disposition. Truly a great company to rent to own your next building or storage shed. Will definitely do business with them in the future just based on the professional interactions with Erica and the quality of buildings offered. -
Jaryssel Rivera
★★★★★
6 years ago
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Tamala Norman
★★★★★
6 years ago
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MariaD Ditto
★★★★★
6 years ago
I wanted to say how nice Beth was with my situation of being behind on my payments. After having my wallet stolen at Christmas and due to the long wait time on replacement cards and accounts, it caused me to fall behind. She was very knowledgeable … More about her job to offer me some assistance and took such a weight off of my mind!!! -
Sonny O'Steen
★★★★★
6 years ago
Fantastic company, service is impeccable! Beth with customer service is an amazing person. Love my lofted Barn! -
Bryce Burton
★★★★★
6 years ago
This is the second building that we have purchased through PMB Rentals. The buildings that we have purchased have been wonderful. No complaints from us. I would most assuredly tell anyone this is the people to get your utility building … More through. -
gene blackburn
★★★★★
6 years ago
Great product, we love our "yard barn" and the customer service reps are some of the best I have experienced. They genuinely care about their customers and will go above and beyond to help you!We would definitely recommend them … More to anyone in the market for purchasing a building. -
Tonia Norris
★★★★★
6 years ago
My customer service rep was Jary. She was very helpful in taking care of my account. She went the extra mile to assist me. She was also very friendly, and understanding. I will recommend PMB rentals to anyone. They definitely have quality … More customer service! -
Danielle Jarrard
★★★★★
6 years ago
This honestly has to be one of the most honest and caring companies. My family purchased a barn and did the lease program. We were going thru the adoption process for our three youngest children. And had some unexpected expenses occur. … More They worked with us to get on the right track during a hard time. I will ALWAYS recommend them! Honest and caring! -
sailorjim popeye
★★★★★
6 years ago
Miss Beth is very helpful and the company is awesome love the products -
Carla Eaves
★★★★★
6 years ago
I had a problem and called them I spoke with Jarey she was very helpful. She explained how i could handle the problem. She also helped me take care of it so I would like to Say a great thank you to Jarey it was good to talk to someone that … More was professional about taking care of my problem -
DARLENE WELCH
★★★★☆
6 years ago
We love our storage building! Great customer service from day one!. I am pleased that making payments by phone is so easy. Jary is very helpful and pleasant to work with. Thank you to PMB and Jary for being so easy to work with. … More -
Trina Edmonds
★★★★★
6 years ago
My 5 stars and review is for a specific employee Jary. She is always so professional and attentive to the customer, very polite and caring!!! -
Deborah James
★★★★★
6 years ago
We Love and needed our new out door buildings. We have all ways had good customer service but we have run in to a lot of problems this year. I am Happy Ms Jary help me with my payment. This It has been a ruff time for our family and her … More help is a God Sent thank you so much for your Help. -
Vanessa López
★★★★★
6 years ago
Great customer service! Very professional and attentive staff! Specially Jarysel. Very happy and pleased with PMB rentals. -
Rhonda C
★★★★★
6 years ago
If you talk to anyone. Talk to Sasha wallace -
Hampton Brooks
★★★★★
6 years ago
Sasha is the most professional person I have dealt with use her. -
Hunter Brewer
★★★★★
6 years ago
Sasha was a big help! -
Harley Wheeler
★★★★★
6 years ago
I recently got a building and I really needed one. It is better than paying for storag. I usually speak to Erica she is helpful and friendly -
shannon baskin
★★★★★
6 years ago
Sasha was a great help she answered all my questions in a very friendly manner I would refer her to anyone -
John Jackson
★★★★★
6 years ago
Great to deal with Sasha -
Jomarie Ramirez
★★★★★
6 years ago
Service excellent!!! I was really impressed about how Jary so professional help me. Thanks for the service!!! -
derrick richardson
★★★★★
6 years ago
Customer service is great that team did everything possible to help me keep my account in order. Thank you so much guys. -
Benjamín JR Zayas
★★★★★
6 years ago
Great customer service! Very professional and attentive staff! Specially Jarysel. Very happy and pleased with PMB rentals. -
Dustin Hudgins
★★★★★
6 years ago
"I have always had pleasant experiences with PMB. The staff is professional. I spoke to Erica today and she was so nice and helpful. -
Patrick Williams
★★★★★
6 years ago
Today I talked to Erica to help me change my due date and she was very helpful thanks again. -
S Bradley
★★★★★
6 years ago
11/22/2019 Ms. Jary was very polite and helpful to me today. She told me about other options I had that no one else every offer to me before. I'm so thankful that she was the one whom I spoke today. -
Marty Wallace
★★★★★
6 years ago
This is such a Great Company to do business with! I would definitely recommend this company to anyone looking to purchase a storage building!! -
ron bourbon
★★★★★
6 years ago
jary help me today and i really appreciate the companys help and i recomend them for any storage unit in the future good guality units i use mine for wood working projects and more thank you very much -
Edmarie Nieves
★★★★★
6 years ago
Very good customer service. Jary was professional very thoughtful and generous. This is what customer service is about giving your customer the satisfaction of being with a company who cares for your needs. Very well operated. We need more … More people like her in our world. Thank Jary for helping me and my family. -
Tara Wood Watkins
★★★★★
6 years ago
I LOVE my new outdoor building! I would recommend anyone when curious in lease purchasing from this company. It has been the easiest most hassle free experience! I spoke with Sasha Wallace in their customer department and she was so sweet, … More friendly and helpful in answering all of my (many) questions. -
Richie Geiger
★★★★★
6 years ago
Great to deal with , great customer service -
Dakotah Allen
★★★★★
6 years ago
I have been on the fence on whether or not this company would be worth my business and i am sold. If you need someone with a great attitude and experience Talk to Sasha. -
Jeffery Feagin
★★★★★
6 years ago
I have been purchasing a building from pmb for over 1 year and have had no problems. Erica with customer service is super friendly -
Julia Hill
★★★★★
7 years ago
My husband and I have purchased 2 buildings from this company. The reps were friendly and helpful. Delivery was quick and professional. We were very happy with this company and our buildings are well made. -
Jared Kibbler
★★★★★
7 years ago
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Leigh Ann Stewart
★★★★★
7 years ago
Great product, great customer service & employees are top notch! Definitely recommend! 🙂 -
Jay Culpepper
★★★★★
7 years ago
These are really quality built storage buildings. Plenty of room in the 10x16 Lofted Barn for my riding mower and a lot left over for a work bench and storage. I like the overhead lofts to get stuff off the floor. -
Stephanie Conger
★★★★★
7 years ago
We purchased our building last year. The delivery was fast and easy! Everyone was so nice to work with and always willing to answer any questions or concerns we had. Love our sturdy little building!!! Perfect for all our stuff. 🙂 -
Mindy Moore
★★★★☆
7 years ago
great customer service! Stephanie is always so helpful and easy to work with. I and several members of my family have bought buildings from PMB and its always a pleasure to do business with them. Great product! -
Marianne Campbell
★★★★☆
7 years ago
Easy to deal with -
Amanda K Wade
★★★★★
7 years ago
Professionalism, expertise and great customer service from the team at PMB makes the entire process easy and a pleasant experience. I highly recommend this company. -
James Smith
★★★★★
7 years ago
PMB is a great company. I am consistently impressed with the kindness and sincerity of the company's employees. They offer great options for rent to own. I would recommend the company to anyone! -
Matthew B
★★★★★
7 years ago
Back in September I requested to have the building picked up and returned to PMB. They agreed to come pick it up. It is now April and they have been calling me at least once a month to ask for payment or to see if I want the building picked … More up. I inform them EVERY time that I have already requested to have the building picked up. This last time I spoke to the manager and she stated there was no records of my past calls and that I would be responsible for past missed payments. What kind of business is this? You can see from all of their bad reviews that they have horrible customer service and management.EDIT: After writing this review they contacted me and were will to be reasonable. They resolved to issue completely and to my satisfaction. Thank you for accepting responsibility. It shows a lot when a company does the right thing. -
Nely Bevill
★★★★★
7 years ago
Great customer service!! They addressed all of my concerns timely and were so pleasant while doing so! -
Cindy Lambert
★★★★★
7 years ago
Quick delivery and payments were in my budget. I was able to have these automatically taken out my account so super convenient. Anytime I had questions, I was able to speak with a representative quickly! Love my building. Will definitely … More do business again! 😁 -
Gregory Williams
★★★★☆
7 years ago
As long as I make my payment, things are fine. In addition, I'ed like to thank the family who delivered my shed. With a narrow breeze way to my back yard, it took some doing to place my shed in its right place. But, job well done! … More -
Phyllis Wright
★★★★☆
7 years ago
